Selena Soft Leather Baguette Bag

Selena is a refined soft leather baguette bag designed for lightweight everyday elegance. Its compact silhouette carries daily essentials without feeling bulky, while the short leather handle and removable chain offer versatile styling from day to evening.

Details

• Natural soft leather
• Dimensions: 30 × 16 cm
• Short leather handle: 40 cm
• Removable chain: 95 cm
• Handmade in Lithuania

Borsa D’Oro delivers exclusively within Europe. Orders are shipped directly from our logistics partner in Italy in neutral (white-label) packaging.

Processing: orders placed by 1:00 p.m., Monday to Friday, are usually processed on the same business day. Orders placed after 1:00 p.m. are processed on the next business day.

Estimated delivery times: for in-stock products, delivery to European Union countries is estimated at approximately 3 business days after processing. Delivery to other European destinations or during busy periods may take longer. Products that require restocking may need 5–7 business days of preparation before dispatch.

The exact delivery cost is displayed at checkout. Tracking information is provided after dispatch when available.

Delivery times are estimates and may be affected by the carrier, public holidays, weather conditions, or customs procedures for countries outside the EU.

For lost or damaged parcels, please contact us at info@borsadoro.com or +40 773 889 368, including your order number and any relevant photographs.

RETURN & REFUND POLICY

At Borsa D’Oro, we want you to feel confident with every purchase.

30-DAY RETURNS

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be in the same condition in which you received it, unused, unworn, and with all original packaging, labels and accessories included.

To start a return, please contact us at:

Email: info@borsadoro.com
Phone: +40 773 889 368

Please contact us before sending your return so that we can provide you with the correct return instructions and return address.

RETURN SHIPPING

For returns due to a change of mind, the customer is responsible for the return shipping costs.

If your item arrives damaged, defective, or you receive the wrong product, please contact us immediately. In these cases, Borsa D’Oro will cover the reasonable return shipping costs.

DAMAGED OR INCORRECT ITEMS

Please inspect your order upon delivery.

If your item is damaged, defective, or different from what you ordered, contact us as soon as possible at info@borsadoro.com and include:

• Your order number
• A description of the issue
• Clear photographs of the item and packaging

We will review your request and provide an appropriate solution in accordance with applicable consumer law.

REFUNDS

Once your return has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to your original payment method.

Please note that your bank or payment provider may require additional processing time before the refund appears in your account.

Under applicable consumer law, where a statutory right of withdrawal applies, refunds will be processed within the legally required timeframe. We may withhold the refund until the returned goods have been received or until you provide evidence that the goods have been sent back.

EXCHANGES

If you would like a different colour or product, please contact us at info@borsadoro.com.

Where possible, we will help arrange an exchange. Product availability cannot be guaranteed.

NON-RETURNABLE ITEMS

We cannot accept returns for:

• Items that have been used, worn, damaged after delivery, or altered by the customer
• Items returned without their original packaging or accessories where this causes a reduction in value
• Personalised or custom-made products, where applicable
• Gift cards, where applicable

These exclusions do not limit any mandatory rights you may have under applicable consumer law.

EU RIGHT OF WITHDRAWAL

If you are a consumer located in the European Union, you generally have the legal right to withdraw from an online purchase within 14 days of receiving the goods, without giving a reason.

Borsa D’Oro's 30-day return period provides additional time and does not limit your statutory consumer rights.

For questions regarding returns or refunds, contact:

Borsa D’Oro
Email: info@borsadoro.com
Phone: +40 773 889 368
Website: www.borsadoro.com