Shipping policy

SHIPPING POLICY

EU DELIVERY ONLY
Borsa D’Oro delivers exclusively to European Union countries. Orders are fulfilled directly by our logistics partner in Italy and are dispatched in neutral, white-label packaging.

ORDER PROCESSING
Orders placed before 1:00 p.m. (Italy time), Monday to Friday, are normally processed on the same business day. Orders placed after 1:00 p.m., on weekends, or on public holidays are processed on the next business day.

ESTIMATED DELIVERY
In-stock orders are normally delivered within approximately 3 business days after the order is placed. Delivery dates are estimates and may be affected by carrier delays, public holidays, weather, or exceptional operational circumstances.

FREE STANDARD DELIVERY
Standard delivery is free for every order shipped to an eligible European Union address, with no minimum order value. An optional paid express service may be displayed at checkout where available.

TRACKING
A shipping confirmation with tracking information is sent after dispatch.

LOST, DAMAGED, OR INCORRECT PARCELS
For EU orders fulfilled by our logistics partner, damaged or lost parcels are covered. Contact info@borsadoro.com or +40 773 889 368 promptly, including your order number and clear photographs where relevant.