Carlotta Leather & Suede Handbag – Brown & Cognac | Borsa D’Oro

Carlotta – Leather & Suede in Brown and Cognac

Handmade from fine Italian leather combined with soft suede, Carlotta pairs warm Brown & Cognac tones with a practical, versatile design.

It comes with two removable handles — one short and one long adjustable strap — so you can carry it in hand, over the shoulder, crossbody, or remove both and wear it as a clutch. A front pocket and an inner zipped pocket keep your essentials organised.

Key Features

• Model: Carlotta
• Material: Fine Italian leather and suede
• Colour: Brown & Cognac
• Made: Handcrafted in Europe
• Dimensions: 32 x 25 cm (W x H)
• Handles: Short handle and long adjustable strap, both removable
• Closure: Zip
• Pockets: Front pocket, small inner zip pocket

Why You'll Love It

• Four ways to wear: in hand, shoulder, crossbody or clutch
• Rich mix of smooth leather and soft suede textures
• Handcrafted in a small European leather workshop

Care

Wipe leather with a soft, dry cloth and brush suede gently with a suede brush. Keep away from prolonged moisture and direct sunlight, and store in a dust bag.

Ships across the EU from Borsa D’Oro.

FREE SHIPPING within Europe. No separate shipping fee is charged at checkout.

Processing: orders placed by 1:00 p.m., Monday to Friday, are usually processed on the same business day. Orders placed after 1:00 p.m. are processed on the next business day.

Estimated delivery times: for in-stock products, delivery to European Union countries is estimated at approximately 3 business days after processing. Delivery to other European destinations or during busy periods may take longer. Products that require restocking may need 5–7 business days of preparation before dispatch.

Shipping is free on eligible Europe orders; tracking information is provided after dispatch when available.

Delivery times are estimates and may be affected by the carrier, public holidays, weather conditions, or customs procedures for countries outside the EU.

For lost or damaged parcels, please contact us at info@borsadoro.com or +49 15202133664, including your order number and any relevant photographs.

RETURN & REFUND POLICY

14-DAY RETURNS
You may request a return within 14 days of receiving your order. Items must be unused, unworn, intact, and returned with all original packaging, labels, and accessories.

HOW TO REQUEST A RETURN
Contact Borsa D’Oro before sending any item:
Email: info@borsadoro.com
Phone: +40 773 889 368
Include your order number, the product/article code, your full address, and the reason for the return. We will send the correct return instructions and address. Unauthorized returns may not be accepted.

RETURN SHIPPING
For a change of mind or an incorrectly selected product, the customer is responsible for return shipping costs. If an item is damaged, defective, lost in transit, or incorrect, Borsa D’Oro will cover the reasonable return shipping cost. Please report damage promptly and include clear photographs of the item and packaging.

REFUNDS
After the returned product is received and inspected, approved refunds are issued to the original payment method within a maximum of 5 business days. Your bank or payment provider may require additional time to display the refund. There is no restocking fee.

EXCHANGES
Direct exchanges are not offered. Return the eligible product for a refund and place a new order for the preferred item.

NON-RETURNABLE ITEMS
Used, worn, customer-damaged, altered, personalized, or custom-made items are not returnable. Products returned without original packaging or accessories may be refused where their value has been reduced. These exclusions do not limit mandatory consumer rights.

EU RIGHT OF WITHDRAWAL
EU consumers generally have the statutory right to withdraw from an online purchase within 14 days of receiving the goods. This policy does not limit any mandatory rights under applicable consumer law.

Borsa D’Oro
info@borsadoro.com
+40 773 889 368
www.borsadoro.com